Free Tools for Controlling Your Bill

We take an individualized approach to each customer who asks for energy efficiency assistance.  We look at a customer’s past bills/usage and ask them specific questions that help us to determine the best tools to use in finding ways they might be able to save energy, and we start with those tools.  There is no cookie cutter approach to this as each home and each customer is different.

 

Home Check-up Program

Paducah Power System offers free home check-ups for its residential customers.  A PPS employee, trained in energy efficiency, will visit your home and look for ways to make your home more energy efficient.  We will examine your lighting, heating and air conditioning methods and appliances and use thermal imaging equipment to check for air leaks and weaknesses in your insulation.  The Home Check-up is not a full blown energy audit, but it is a thorough review of the most common items in your home which can be improved upon in order to lower your power consumption.  To schedule a Home Check-up, contact Julie Colvis at 270-575-4032.

 

Energy Audit

The Energy Audits are a supplement to our Home Check-Up Program for those customers who need assistance beyond the Check-Up.  The audits are performed by BPI (Building Performance Institute) certified building analyst Steve Warren.  PPS will provide $250 for each residential audit.  That will cover the vast majority of customers needing an audit.  There are a few homes that, because of their large size, could have a total audit cost of up to $550.  For those homes, PPS will pay $250 toward the cost of the audit, and you will be required to pay the rest.  In those cases, the cost will be determined and agreed upon prior to the audit being performed.

PPS will provide an additional incentive to customers who complete specific actions recommended to the customer by Steve Warren during the audit.  The incentive will equal 10% of the cost of the actions with the maximum incentive equaling $100.  The actions must be taken within eighteen months following the audit in order to qualify for the incentive.  Actions involving HVAC repairs and installation, insulation installation and modifications to the structure of the home must be performed by a licensed contractor, and receipts for those actions must be provided to PPS upon application for the $100 incentive.

Energy audits will be available to residential customers, churches and nonprofit helping agencies whose buildings fall into the scope of the training of our energy audit contractor.  Currently, we do not provide energy audits for commercial and industrial customers.

 

Energy Monitors

Our library of energy monitors is a free tool that you can use to see how much it costs to run the appliances and electric devices around your home.  The monitors are simple to operate and track the operating cost of an item and the estimated carbon dioxide emissions associated with powering the appliance or device it’s plugged into.  Each monitor is programmed with our rates.  You simply plug it into any electric device around your home for a period of time and read the information gathered by the monitor.

Customers may check out one of the devices for ten days.  You are responsible for the replacement cost of the monitor, $25, if it is lost, damaged or not returned.  That charge will be placed on your power bill.  You must be a customer of Paducah Power and be current on your electric bill to check out a monitor. For more information contact Julie Colvis at 270-575-4000.

 

Mobile App

Take us where you go.  Use our mobile app to track your daily energy usage.  The Paducah Power System apps are available for Apple™ and Android™ devices and can be found in the App Store and Android Market.  (Android is a trademark of Google Inc.)  Download one of these apps now and start managing your account from your phone or tablet.  Besides tracking your usage, these apps allow you to create and edit payment profiles, check balances, make secure payments and manage alerts and notifications.

 

Customer Portal

The portal is another handy tool for tracking your daily usage.  Find it by clicking on the “online services” button on our homepage.  You will need your account number or online ID and password to access the portal. Once there, you may pay a bill, view your billing, payment or usage history, sign up for bank draft, apply for or disconnect service, sign up for alerts and reminders or chat with a customer service representative online.

 

Budget Billing

Enrollment is open year round.  Under this program, you pay an amount that is essentially a rolling average of your power costs in the previous twelve months.  While the amount of your bill each month will fluctuate up and down a little, you will avoid wide swings in your bills as your usage changes with the seasons.