Financial Assistance

If you are a renter in Kentucky and struggling with rent and utilities due to the COVID 19 pandemic, we encourage you to seek assistance from The Healthy at Home Eviction Relief Fund. The $220 million fund has already helped some of our customers. The maximum rent assistance is 100% of back rent owed for up to 12 months + 3 months future rent. The maximum utility assistance is 100% of utility arears for up to 12 months + 3 months future utilities (including heat, electric, water, sewer and wastewater). Even if you have received other forms of utility assistance or have made a payment plan with us for unpaid bills, you may be eligible for help under this program. Apply online at The landlord and tenant must both apply.

Operation Round-Up provides energy assistance to those customers who cannot afford to pay their electric bill.  The funds are administered by West Kentucky Allied Services (WKAS).  PPS customers may apply for assistance from that fund through WKAS.

Funding for the program comes through seed money from Paducah Power System and contributions from PPS customers who “round up” their bill payment each month to the next full dollar.  To sign up to contribute each month to Operation Round-Up please call 270.575.4000 and ask for a Customer Service Representative.  One hundred percent of the contributions go directly to assist individuals with their electric bills.

Other Places to get help:

The following agencies may help you with your bill.

West Ky Allied Services

709 S. 22nd St., Apt 9

Family Service Society

827 Joe Clifton Dr.

Paducah Cooperative Ministry

402 Legion Dr.

Salvation Army

3100 Irvin Cobb Dr.

St Vincent DePaul

2025 Cairo Rd.

Monday through Friday
7:00am - 4:30pm

Connect/Disconnect Power 270.575.4000

Main Switchboard 270.575.4000 | Engineering Department 270.575.4015 | Service Department (Outages) 270.575.4010

Paducah Power System Address: 1500 Broadway St, Paducah, KY 42001