Paducah Power System’s building is undergoing extensive renovations, requiring the closure of our lobby/customer service area. We have established a temporary customer service center at 1515 Broadway, the building directly across the street from our headquarters. All customer service activity, including walk-up bill payments, and interaction with our engineering department will take place at that temporary location during construction. We have no drive-thru option at this time. We apologize for the inconvenience, but the renovations create safety and security issues that prevent us from keeping our building at 1500 Broadway open to the public during the work.
The renovations are needed to resolve numerous security issues in our building.
“We moved into this building in 1993,” said PPS General Manager Dave Carroll. “Regarding security, the world is a different place today than it was in 1993, and our work flow has changed, requiring us to modify our building to protect our employees, our visitors and customer information.”
At its November meeting, the PPS Board approved a contract with M.P. Lawson Construction for $485,000 to complete the project. The work began January 30 and is expected to end in April.